Elsa Ortiz Online LLC (EOO) was founded on the motto "We Care". Our mission is to provide customers with high-quality handmade products at reasonable prices, while improving the economic well being of our Guatemalan suppliers. We care that you are satisfied with the products you buy. We care that you are happy with our customer service. We care about our relationship with you and welcome feedback. Furthermore, we care that fair trade practices are used throughout our supply chain. We seek to continuously promote human and economic development within our sphere of potential impact. EOO was inspired by the story of Elsa Ortiz, her aspiration to achieve, and her dedication to providing her son Anthony with opportunities for the future. Click on "CONTINUE READING ABOUT US" to learn about the store's genesis with Elsa's painful story and her determination to end it happily.